Services Management

Discounted and wholesale priced Services Management: An Integrated Approach by Bart Van Looy (Paperback) available at South..

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Services Management
South Africa Language

Services Management

Barcode
  • Product ID: A41262344
Gross Weight
1.074kg
Author
Bart Van Looy
Author
Roland Van Dierdonck
Author
Paul Gemmel
Format
Paperback
Pages
560
Width
189.00 mm
Height
246.00 mm
ISBN
9780273673538
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Services Management

This text takes an integrative approach to give an overview of the nature of services management. It starts by examining the nature of.. More
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This text takes an integrative approach to give an overview of the nature of services management. It starts by examining the nature of services and their fit with the management process. It then goes on to discuss three central areas for any service manager: customers, employees and operations. http://www.dropshippers.co.za/

Over 75% of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This second edition provides a comprehensive insight into the service management.. http://www.dropshippers.co.za/

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