Raving Fans: Revolutionary

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• Product ID: B53740384

Raving Fans: Revolutionary

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• Product ID: B53740384

Gross Weight

112g

Author

Kenneth H. Blanchard

Author

Sheldon Bowles

Format

Paperback

Pages

160

Width

130.00 mm

Height

197.00 mm

ISBN

9780006530695

ISBN10

0006530699

Dewey

658.812

Nielsen BookScan Product Class

S4.3

BIC Subject Category

KMPP

Publisher

HarperCollins Publishers

Publication date

15 June 1998

Country

United Kingdom

City

London

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Add to Cart Raving Fans: Revolutionary Approach to Customer Service by Kenneth H. Blanchard (Paperback)

	A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans.. Buy 1 at wholesale price, make ~ 210% profit by reselling at market price ?up to R210.

FAQ

About this book, the "Raving Fans: Revolutionary" author(s):

Ken Blanchard is the founder and Chairman of The Ken Blanchard Companies. His One Minute Manager series has sold over thirteen million copies and been translated into more than 25 languages. He has also written or co-authored numerous other books, including Gung Ho!, Big Bucks! and Raving Fans

Description

A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day -- in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, http://www.dropshippers.co.za/

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