Hospitality Marketing

Discounted and wholesale priced Hospitality Marketing: An Introduction by David Bowie (Paperback) available at South Africa..

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Hospitality Marketing
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Hospitality Marketing

Barcode
  • Product ID: C31188489
Package Size
24.6cm x 18.9cm x 1.9cm
Gross Weight
726g
Author
David Bowie
Author
Francis Buttle
Format
Paperback
Pages
392
Width
189.00 mm
Height
246.00 mm
Thickness
19.00 mm
ISBN
9780750652452
ISBN10
0750652454
BIC Subject Category
KMP
Dewey
647.940688
LC Classification
TX911
Nielsen BookScan Product Class
S4.6
BIC Subject Category
KNSH
Publisher
Elsevier Science & Technology
Publication date
05 May 2004
Country
United Kingdom
City
Oxford

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Hospitality Marketing

Taking a fresh approach to outlining marketing processes in the hospitality industry, this book discusses the eight elements of the.. More
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Product Features

  • * Contextualises the marketing mix for the hospitality industry. * Contains real-life examples, mini case studies and exercises to illuminate analysis and help understanding.

FAQ

About this book, the "Hospitality Marketing" author(s):
MBA and Chartered Marketer, and Chartered Marketer, Principal Lecturer and MSC Programmes Director in Hospitality, Leisure and Tourism Management, Oxford Brookes University, UK. David has over 25 years hospitality industry experience working as a hotel manager, restaurateur and marketing consultant. Francis Buttle, PhD, is founder and principal consultant of Francis Buttle & Associates,a Sydney, Australia-based business that helps organizations become more skilled and successful at customer acquisition, retention and development. Francis has spent most of the last 30 years in various academic roles around the world. He has been a Professor of Customer Relationship Management, Professor of Marketing,Professor of Relationship Marketing, and Professor of Management at a number of leading graduate schools of management, including Manchester Business School (UK), Cranfield School of Management (UK) and Macquarie Graduate School of Management (Australia). He was appointed as the world's first Professor of CRM in 1995, and remains an Adjunct Professor at MGSM. Francis has authored, co-authored or edited 7 books, and over 100 peer-reviewed academic journal articles or conference papers. In addition, he is a frequent contributor to practitioner magazines, presenter at business conferences, and a serial blogger. Francis has developed, run or contributed to many management development programs, and has advised or consulted to numerous for-profit and not-for-profit organizations in the UK, Australia, USA, Hong Kong, Singapore and New Zealand. Although he quit full-time academic life in 2006, he still supervises doctoral candidates, and conducts customer-related research. Francis lives on Sydney's North Shore, is a qualified but reluctantly retired rugby union referee, enjoys cycling and kayaking, and rides a Suzuki. Francis has degrees in management science, marketing and communication. His PhD was earned at the University of Massachusetts. He is an elected Fellow of the Chartered Institute of Marketing. He can be contacted at francis@buttleassociates.com. Find out more at www.buttleassociates.com

Description

Taking a fresh approach to outlining marketing processes in the hospitality industry, this book discusses the eight elements of the marketing mix with direct reference to the specifics of the hospitality industry. It includes real-life examples, case studies and exercises, and an accompanying website which provides solutions to the exercises. http://www.dropshippers.co.za/

"Hospitality Marketing: An Introduction" takes a unique approach to outlining marketing processes in the hospitality industry. Ideal for those new to the topic of marketing, this text.. http://www.dropshippers.co.za/

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