IT Service Management

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• Product ID: G05426712

IT Service Management

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• Product ID: G05426712

Package Size

24.6cm x 17.2cm x 1.4cm

Gross Weight

349g

Author

Ernest Brewster

Author

Richard Griffiths

Author

Aiden Lawes

Author

John Sansbury

Format

Paperback

Pages

200

Width

172.00 mm

Height

246.00 mm

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Add to Cart IT Service Management: A Guide for ITIL(r) V3 Foundation Exam Candidates by Ernest Brewster (Paperback)

	ITIL(r) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL.. Buy 1 at wholesale price, make ~ 220% profit by reselling at market price ?up to R800.

FAQ

About this book, the "IT Service Management" author(s):

Dr Ernest Brewster is a long time champion of ITIL Service Management in a 30 year IT career which includes 20 years in senior roles in various public sector organisations. Richard Griffiths has been an ISEB examiner since 2000 and is a service management consultant, having worked as practitioner and trainer in all aspects of ITIL for a large number of organisations worldwide. Aidan Lawes is one of the world's leading independent authorities on IT Service Management and co-authored the international standard ISO/IEC 20000. He is a Fellow of the BCS and the Institute of Service Management. John Sansbury is a Senior ITIL Examiner, a Fellow of the BCS and the Institute of Service Management.

Description

ITIL(r) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Exam candidates and to people who require a practical understanding of IT sevice management. An ITIL(r) Licensed Product. http://www.dropshippers.co.za/

ITIL and IT service management have been practised successfully around the world for more than 20 years. ITIL is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation.. http://www.dropshippers.co.za/

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Large, quality and discount/wholesale priced IT Service Management supplies, delivery to nationwide.

Media Resource

Total 1 IT Service Management media files include videos, audios, programs or documents available for download.

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