Conflict Survival Kit, The

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• Product ID: Q23892923

Conflict Survival Kit, The

Offering essential tools and strategies for conflict management, The Conflict Survival Kit: Tools for Resolving Conflict at Work is designed for those who need instant skill building and practical methods for handling organizational and personal conflicts. It provides a firm grounding in basic interpersonal communication and management skills–such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decision making–and contains unique chapters on practice and application. Tools for the Conflict Survival Kit provide strategies that can be used immediately in workplace situations. Case studies and role plays give students practice communicating, negotiating, and problem-solving and an opportunity to refine and develop this important craft.

• Gives students a thorough grounding in basic interpersonal communication and management skills such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decision making.
• Addresses specific conflict resolution situations, including negotiation, mediation, group decision making, assertive confrontation etc.
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Author

Clifford Goodwin

Daniel Griffith

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Conflict Survival Kit, The - Tools for Resolving Conflict at Work

Textbook: Download Conflict Survival Kit, The - Tools for Media Files

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Survival card tool + Pocket

..wrench 2 position wrench Butterfly screw wrench Direction auxiliary indication Key chain hole..

The Bad Attitude Survival

..address the issue of employee and coworker negativity, and create a more positive workplace?..

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