The Virtual Reference

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• Product ID: Q44515747

The Virtual Reference

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• Product ID: Q44515747

Gross Weight

999g

Author

Diane K. Kovacs

Format

Paperback

Pages

152

ISBN

9781856046268

ISBN10

1856046265

Dewey

025.52

Nielsen BookScan Product Class

S3.7

BIC Subject Category

GLF

Publisher

Facet Publishing

Publication date

15 March 2007

Country

United Kingdom

City

London

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Add to Cart The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-mail Environments by Diane K. Kovacs (Paperback)

	Aims to help reference librarians develop the communication skills and resources they need to work effectively in the digital reference.. Buy 1 at wholesale price, make ~ 210% profit by reselling at market price ?up to R1500.

FAQ

About this book, the "The Virtual Reference" author(s):

Diane K. Kovacs is an online trainer and Internet workshop leader for the Association of College and Research Libraries, a division of the American Library Association.

Description

Aims to help reference librarians develop the communication skills and resources they need to work effectively in the digital reference environment. This handbook demonstrates how to adapt traditional face-to-face reference interview skills to the virtual interview, and how to interpret and use communication techniques. http://www.dropshippers.co.za/

Instant messaging, e-mail, and chat reference are already here, but, have you adapted your traditional reference interview and information provision skills to these new formats? Diane K. Kovacs has assembled this.. http://www.dropshippers.co.za/

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Large, quality and discount/wholesale priced The Virtual Reference supplies, delivery to nationwide.

Media Resource

Total 1 The Virtual Reference media files include videos, audios, programs or documents available for download.

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