Essentials of CRM: A Guide

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• Product ID: R05822917

Essentials of CRM: A Guide

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• Product ID: R05822917

Package Size

22.8cm x 15.3cm x 1.6cm

Gross Weight

312g

Author

B.P. Bergeron

Format

Paperback

Pages

220

Width

153.00 mm

Height

228.00 mm

Thickness

16.00 mm

ISBN

9780471206033

ISBN10

0471206032

BISAC Category Code

BUS001040

BIC Subject Category

KMPP

Dewey

658.812

Nielsen BookScan Product Class

S4.3

BIC Subject Category

KMPL

Publisher

John Wiley and Sons Ltd

Publication date

30 January 2002

Country

United States

City

New York

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Add to Cart Essentials of CRM: A Guide to Customer Relationship Management by B.P. Bergeron (Paperback)

	Provides an overview of the important field of customer relationship management (CRM). This book aims to provide senior-level executives.. Buy 1 at wholesale price, make ~ 210% profit by reselling at market price ?up to R910.

FAQ

About this book, the "Essentials of CRM: A Guide" author(s):

BRYAN BERGERON has spent the last thirty years designing and working with computers and electronics. He teaches at Harvard Medical School and MIT, serves as Editor in Chief of e.MD and technical editor of Postgraduate Medicine, and is on the editorial boards of Healthcare Informatics and Perspectives in Biology and Medicine, among others. He has authored several books on business and technology.

Description

Provides an overview of the important field of customer relationship management (CRM). This book aims to provide senior-level executives with a solid foundation of what CRM is and how a good customer relationship management system should work. http://www.dropshippers.co.za/

Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in CRM. "Once again, Bryan Bergeron proves that he is ahead of the http://www.dropshippers.co.za/

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