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SOA Governance
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SOA Governance

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William Brown
Robert Laird
Clive Gee
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SOA Governance

SOA Governance - Achieving and Sustaining Business and IT Agility

Computer Textbook: SOA Governance - Achieving and Sustaining Distribution Details

Address the #1 Success Factor in SOA Implementations: Effective, Business-Driven Governance http://www.dropshippers.co.za/

Inadequate governance might be the most widespread root cause of SOA failure. In SOA Governance, a team of IBM’s leading SOA governance experts share hard-won best practices for governing IT in any service-oriented environment. http://www.dropshippers.co.za/

The authors begin by introducing a comprehensive SOA governance model that has worked in the field. They define what must be governed, identify key stakeholders, and review the relationship of SOA governance to existing governance bodies as well as governance frameworks like COBIT. Next, they walk you through SOA governance assessment and planning, identifying and fixing gaps, setting goals and objectives, and establishing workable roadmaps and governance deliverables. Finally, the authors detail the build-out of the SOA governance model with a case study. http://www.dropshippers.co.za/

The authors illuminate the unique issues associated with applying IT governance to a services model, including the challenges of compliance auditing when service behavior is inherently unpredictable. They also show why services governance requires a more organizational, business-centric focus than “conventional” IT governance. http://www.dropshippers.co.za/

Coverage includes http://www.dropshippers.co.za/

  • Understanding the problems SOA governance needs to solve
  • Establishing and governing service production lines that automate SOA development activities
  • Identifying reusable elements of your existing IT governance model and prioritizing improvements
  • Establishing SOA authority chains, roles, responsibilities, policies, standards, mechanisms, procedures, and metrics
  • Implementing service versioning and granularity
  • Refining SOA governance frameworks to maintain their vitality as business and IT strategies change
    • http://www.dropshippers.co.za/

Introduction: A Services Approach http://www.dropshippers.co.za/

Chapter 1: Introduction to Governance http://www.dropshippers.co.za/

Chapter 2: SOA Governance Assessment and Planning http://www.dropshippers.co.za/

Chapter 3: Building the Service Factory http://www.dropshippers.co.za/

Chapter 4: Governing the Service Factory http://www.dropshippers.co.za/

Chapter 5: Implementing the SOA Governance Model http://www.dropshippers.co.za/

Chapter 6: Managing the Service Lifecycle http://www.dropshippers.co.za/

Chapter 7: Governance Vitality http://www.dropshippers.co.za/

Chapter 8: SOA Governance Case Study http://www.dropshippers.co.za/

Appendix A: Glossary http://www.dropshippers.co.za/

Appendix B: References http://www.dropshippers.co.za/

Index http://www.dropshippers.co.za/

Table of Contents

Introduction:

A Services Approach 1 http://www.dropshippers.co.za/

Benefits of SOA 2

What Goes Right? 4

What Goes Wrong? 6

Conclusion 9

Chapter 1:

Introduction to Governance 11 http://www.dropshippers.co.za/

Defining Governance 12

SOA Governance Paradigm 18

IT Governance Reference Sources 22

  • ITIL–Information Technology Information Library 23
  • IT Governance Institute‚ (ITGI) version 4.1 of Control Objectives for Information and Related Technology (COBIT) 24
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The SOA Governance and Management Model 25

Governance Mechanisms 33

  • Principles, Policies, Standards, and Procedures 33
  • Monitors and Metrics 34
  • Skills 35
  • Organizational Change Management 35
  • Infrastructure and Tools 35
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Case Study Background 36

Conclusion 40

Chapter 2:

SOA Governance Assessment and Planning 41 http://www.dropshippers.co.za/

Setting the Vision 42

SOA Governance Capabilities 50

Understanding the Patient’s History 57

Understanding the Patient’s Symptoms and Diagnosing the Root Causes 60

Determine the Patient’s Ability to Accept the Treatment Needed to Effect a Cure 68

Case Study 84

Conclusion 88

Chapter 3:

Building the Service Factory 89 http://www.dropshippers.co.za/

How to Succeed with SOA 90

  • A Divide-and-Conquer Approach to Managing Complexity 91
  • The Case for Creating a Service Factory 94
  • Populating the Service Factory: Roles and Responsibilities 97
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The SOA “Plan & Organize” Domain 114

The SOA Program Management Controls Domain 146

Case Study 161

Conclusion 163

Chapter 4:

Governing the Service Factory 165 http://www.dropshippers.co.za/

Essential Competencies for Succeeding with SOA 166

  • Effective Requirements Collection 166
  • Competency in Service Design 167
  • Competency in Service Development 167
  • Competency in Service Testing and Deployment 168
  • Competency in Operational Management and Monitoring of Services 168
    • http://www.dropshippers.co.za/

Service Development Lifecycle Control Points 168

  • Business Requirements and Service Identification Control Point 172
  • Solution Architecture Control Point 173
  • Service Specification Control Point 174
  • Service Design Control Point 174
  • Service Vitality Control Point 177
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The Service Development Domain 178

The Service Operations Domain 201

Case Study 209

Conclusion 217

Chapter 5:

Implementing the SOA Governance Model 219 http://www.dropshippers.co.za/

A Model for SOA Governance 220

The Plan Phase 223

  • Activity 1.1: Project Startup 224
  • Activity 1.2: SOA Business Discovery 227
  • Activity 1.3: Determine IT Governance Environment Readiness 229
  • Activity 1.4: Define Scope of SOA Governance and Management Model 231
    • http://www.dropshippers.co.za/

The Define Phase 235

  • Activity 2.1: Refine SOA Principles 236
  • Activity 2.2: Modify the Existing Governance Organizational Model and Create the SOA CoE 237
  • Activity 2.3 Define or Modify Governance Processes 240
  • Activity 2.4: Define Processes to Be Governed and Close SOA Governance Capability Gaps 242
  • Activity 2.5: Define SOA Governance Infrastructure and Tools 245
  • Activity 2.6: Create SOA Governance Plans 247
    • http://www.dropshippers.co.za/

Enable Phase 249

Measure Phase 256

Case Study 260

Conclusion 264

Chapter 6:

Managing the Service Lifecycle 265 http://www.dropshippers.co.za/

Preparing for the Requirements Capture and Service Identification Control Point 267

  • Capturing Requirements “Top Down” 267
  • Capturing Business Requirements “Bottom Up” 270
  • Service Identification 271
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Preparing for the Solution Architecture Control Point 277

Preparing for the Service Specification Control Point 278

Preparing for the Service Design Control Point 279

Preparing for the Service Realization Control Point 281

Preparing for the Service Testing Control Point 282

Preparing for the Service Certification and Deployment Control Point 283

Preparing for the Service Vitality Control Point 285

Service and Process Lifecycles: Overview 285

Regulating Service Granularity 287

  • Step 1. Are the Candidate Operations Tasks or Services? 288
  • Step 2. Can the Candidate Operations Be Automated? 294
  • Step 3. Are the Candidate Operations Really Reusable? 295
  • Step 4. Are the Scopes of Each Candidate Operation Realistic? 297
  • Step 5. Does Each Candidate Operation Have Visible Business Value? 299
  • Notes on Granularity of Data-Related Services 299
    • http://www.dropshippers.co.za/

Managing Service Versioning 301

Case Study 304

Conclusion 307

Chapter 7:

Governance Vitality 309 http://www.dropshippers.co.za/

Goals and Measurements 310

Governance Reporting 318

Feedback for Continuous Improvement 321

Case Study 325

Conclusion 328

Chapter 8:

SOA Governance Case Study 329 http://www.dropshippers.co.za/

Introduction: Case Study Background 330

SOA Governance Assessment and Planning 333

Building the Service Factory 337

Governing the Service Factory 340

Implementing the SOA Governance Model 348

Managing the Service Lifecycle 353

Governance Vitality 356

Conclusion 360

Appendix A:

Glossary 361 http://www.dropshippers.co.za/

Appendix B:

References 371 http://www.dropshippers.co.za/

Index

373 http://www.dropshippers.co.za/

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Executing SOA

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