CRM at the Speed of Light

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• Product ID: U74735866

CRM at the Speed of Light

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• Product ID: U74735866

Package Size

23.5cm x 16.3cm x 4cm

Gross Weight

1.067kg

Author

Paul Greenberg

Format

Hardback

Pages

698

Width

163.00 mm

Height

235.00 mm

Thickness

40.00 mm

ISBN

9780071590457

ISBN10

0071590455

BISAC Category Code

BUS043000

BIC Subject Category

KME

Dewey

658.81202854678

Nielsen BookScan Product Class

S4.3

BIC Subject Category

KMPP

Publisher

McGraw-Hill Education - Europe

Publication date

01 October 2009

Country

United States

City

New York

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Add to Cart CRM at the Speed of Light: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers by Paul Greenberg (Hardback)

	A social revolution in how we communicate has taken place in recent years. Smartphones, social web tools, and the instant availability of.. Buy 1 at wholesale price, make ~ 210% profit by reselling at market price ?up to R650.

FAQ

About this book, the "CRM at the Speed of Light" author(s):

Paul Greenberg is President of The 56 Group, LLC, and one of the world's leading authorities on CRM.

Description

A social revolution in how we communicate has taken place in recent years. Smartphones, social web tools, and the instant availability of information in an aggregated and organized way provide real-time intelligence to customers, not just the enterprise. Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It'.. http://www.dropshippers.co.za/

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