Playbooks

Subscription expiry windows

Box programmes that do not ship stale stock.

On the desk

Box programmes that do not ship stale stock. Stale boxes destroy programmes faster than slow growth does.

What we practice

Beauty and pantry share one rule: expiry on the wall, not in a buried sheet.

South African notes

Gauteng fulfilment is usually the calm path when stock windows are honest. Coastal lanes through Cape Town and Durban need humidity and courier-class notes on the same card. Load-shedding still shapes pack times, so we write power-aware buffers instead of pretending every afternoon is clear. Takealot-class norms for weight honesty and clear labels leak into almost every channel we touch, even wholesale.

Checklist

1) Lock the shortlist and supplier note in writing. 2) Attach the pack or compliance card before creative. 3) Pair this playbook with Subscription boxes. 4) Keep a return or reorder script in the same folder. 5) Email info@dropshippers.co.za if you want a Rosebank desk read.

Common failure modes

Cut a SKU from the wave if the date slips. Do not hope. Skipping the boring card is how Monday firefights start.

How we run the review

A desk review at Rosebank or a regional trade room is short on theatre and long on cards. Someone brings the shortlist, someone brings the pack notes, and we walk the failure modes out loud.

If load-shedding hits mid-session, we keep going on paper. The point is not a perfect slide deck. The point is a seller who can defend the catalogue on Monday.

You will leave with homework. That is normal. Email info@dropshippers.co.za when the homework is done if you want a second pass.

Field notes from recent briefs

Gauteng teams often want overnight promises. We only write those when the supplier stock window is honest. Coastal teams in Cape Town and Durban get humidity lines even when the SKU looks dry on a whiteboard.

Takealot-class norms for weight honesty and clear labels show up in wholesale and WhatsApp too. Buyers compare cartons to photos whether you planned for that or not.

When a channel opens before the pack card exists, returns and courier refusals arrive together. We would rather look slow in week one than loud in week three.

This playbook pairs cleanly with Subscription boxes. Keep both in the same folder as your margin worksheet and courier-class notes from stacks.

A practical sequence

  • Write the shortlist and the things you will not sell yet.
  • Attach compliance, batch, size, or hazmat cards as the category needs.
  • Choose one channel and one fulfilment lane map.
  • Agree return or reorder scripts before ads or booths go live.
  • Book a desk session if two people on your team tell different stories about MOQ.

None of this is glamorous. It is how SA desks stay calm when power and couriers get weird.

Talk to the Dropshippers desk

info@dropshippers.co.za · Rosebank Trade Studio